At L&T Realty, we are committed to delivering not just homes, but experiences built on trust, care, and service excellence. While we strive to ensure every interaction meets the highest standards, we understand that at times there may be issues that require further attention.
For this reason, we have introduced a dedicated Customer Grievance Redressal Team. Should you feel that your query has not been addressed satisfactorily or within the expected timeframe, you may reach out to our Customer Grievance Redressal Team directly at:
For Sales related concerns - cgrt.sales@larsentoubro.com
For CRM related concerns – cgrt.crm@larsentoubro.com
For Facilities Management related concerns - cgrt.fm@larsentoubro.com
Rest assured, every escalation will be reviewed with care and handled with Utmost Priority it deserves. We look forward to serving you better with this step towards deeper customer care. Thank you for being a valued part of the L&T Realty family.